Last updated: 26 September 2026
This Privacy Policy explains how GetEduVate (“we”, “us”) collects, uses, stores, and shares personal information when you use our website, school management platform, and related mobile apps.
GetEduVate is a school management service for basic schools in Ghana. If you are a parent, guardian, student, teacher, or staff member of a school that uses GetEduVate, that school decides why your information is collected. We process it on the school’s instructions so the school can run its administration.
1. Who to contact
Questions about this policy:
- Email: [josephmacoy52@gmail.com]
- Phone: [+233543801476]
- Address: [Tema, Ghana]
For a record held by a school, contact that school first. We will help the school respond where we hold the record on its behalf.
2. Information we collect
We collect only what is needed to provide the service.
Account and school information. School name, school code, address, package, and the name, email, phone number, and login details of the school administrator and authorised staff.
Student information. Name, admission details, class, section, academic year, attendance, fee records, exam marks, results, and other details the school enters.
Parent and guardian information. Name, phone number, email, relationship to the student, and messages sent through the platform.
Teacher and staff information. Name, contact details, role, and records the school stores for teaching or administration.
Payment information. Subscription and billing records, including amounts in Ghana cedis (GH₵). If a payment is made online, the payment provider processes the transaction. We do not store full card numbers or mobile-money PINs.
Technical information. Login activity, device or app notification tokens, browser type, and similar logs used to keep the service secure and working.
Messages you send us. Details you submit through our contact form or support email.
3. How we use information
- To create and operate each school’s account
- To provide attendance, fees, receipts, exams, results, announcements, and notifications
- To manage subscriptions, packages, and support
- To secure accounts, prevent misuse, and fix faults
- To send service messages about the account, billing, or important changes
- To meet a legal duty
We do not sell personal information.
4. Children’s information
Schools enter student information, including information about children. A school should collect that information lawfully and should tell parents and guardians how the school uses GetEduVate. We use student information only to provide the service the school has requested.
5. Who we share information with
- The school that the record belongs to, and users that school has authorised
- Service providers who host the platform, send email or notifications, or process payments, and only so they can perform that work
- Authorities when Ghanaian law requires us to disclose information
Each school’s operational records are kept separate from other schools.
6. How long we keep information
We keep information for as long as the school’s account is active and for a limited period afterwards so we can complete billing, resolve disputes, and meet legal duties. When a school closes its account, we delete or return its records within a reasonable time, unless the law requires us to keep a copy.
7. Security
We use access controls, separate school records, and technical safeguards appropriate to a hosted school system. No online service can promise perfect security. Schools should keep staff passwords private and remove access when a staff member leaves.
8. Your rights
Ghana’s Data Protection Act, 2012 (Act 843) gives people rights over their personal information, including the right to ask what is held, to ask for a correction, and to object to certain uses. A parent, guardian, student, teacher, or staff member should send the request to their school. The school can ask us to help carry it out. You may also contact us at [your support email].
9. Cookies
Our website uses necessary cookies to keep you signed in and to remember basic settings. We do not use them to sell data.
10. Changes
If we change this policy, we will post the new version on this page and update the date above. Continued use of GetEduVate after the change means the updated policy applies.